Our Hi Lo Adjustable Bed has been designed with the client and their carer in mind. Made with German brand OKIN motors and hospital-grade materials that meet International ISO Standards for Manufacturing, this adjustable bed ensures long-term reliability and safety.
Our Gen 3.0 Varient features a larger lifting capacity (220kg), Heavy Duty Wheels and more mattress bars for stability.
Robo Hi-Lo Assistive Bed (GEN 4.0) Space Grey + Mattress Bundle
Robo Hi-Lo Gen 3.0 Overview:
Size Length Width Height Weight Capacity King Single 203cm
80”
107cm
36”
Raise from 35cm - 65cm (frame only). ^
220kg Long Double 203cm
80”
107cm
42"
Raise from 35cm - 65cm (frame only). ^
220kg ^ Expect a +25.4cm with mattress (average - depends on mattress size.
Bed & Mattress Specifications & Features:
Item PDF Brochure Link Hi Lo Gen3.0 Bed Base Click Here! Waterproof 7" Mattress Click Here! Pressure Care 8" Mattress Click Here! Pressure Care 9" Mattress Click Here! Adjustable Bed Base Warranty
Your adjustable bed base is covered by a 10 year limited warranty (the “bed base Warranty”).This limited bed base Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
Read the full terms and conditions here
Memory Foam Mattress Warranty
Your mattress is covered by a 10 year limited warranty (the “mattress Warranty”). This limited mattress Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
Read the full terms and conditions here
Change of Mind Policy
Unlike many bed and mattress companies. We offer a 30 day return policy given the customer retains the original packaging and the product is not damaged in any way. Should the customer wish to return the goods they must notify us in writing along with their receipt/proof of purchase. The goods are to be returned at the customer's own cost. Please note the customer may also incur extra charges for repackaging & restocking fees.
Please view the full terms & conditions of our Change-Of-Mind Policy here: https://www.bedtimestore.com.au/returnspolicy
Refunds
If you are entitled to refund, return or exchange an item in accordance with our terms, please email info@bedtimestore.com.au with the following information:
- Your full name
- Your invoice number
- Your purchase and quantity
We will get back to you as soon as we can with further instructions on how to prepare your items for return. Alternatively, you can call 1800 569 577 to speak with Customer Service.
100 Night Trial Comfort Guarantee
Our 100 Night Comfort Guarantee applies when you purchase a mattress protector and it appears on the same invoice as your mattress. You must use the mattress protector at all times and sleep on the mattress for 100 nights from the date of delivery. This is the minimum amount of time it can take for your body to adjust to a new mattress.
If you're still unhappy, send an email to info@bedtimestore.com.au before your trial expires. Shipping costs are covered in South East Queensland only. If you are outside of this area, you must ship the mattress back to our nearest distribution centre at your own cost.
View the full set of terms and conditions here: https://www.bedtimestore.com.au/100-night-trial
⬇️ For Orders Under $2000:*
Bedtime Store uses well known Buy Now Pay Later services directly through our online store at checkout. These services typically have lower lending amounts and as a result higher installment figures. See the table below for more info...
✅ AfterPay - www.afterpay.com.au
Lending Criteria:
Max Lending $2,000
No Deposit
4 Installments over 6 Weeks
Paid Fortnightly
Fees:
Interest Free
Establishment Fee: None
Transaction Fee: None
Late Payment Fee:
$10 + $7 If Not Paid Within 7 Days
How to Apply:
At checkout under the Payment Method Section please select AFTERPAY option and follow the instructions to continue with your order.
If your order is over the max lending amount but you still would like to use this service and pay the rest over credit card or some other form of payment, please call us on 1800 577 569 or email us with your requirements at info@bedtimestore.com.au
✅ Laybuy - www.laybuy.com/au/
Lending Criteria:
Max Lending: Any Amount
No Deposit
6 Weekly Installments
Paid Weekly
Fees:
Interest: Interest Free
Establishment Fee: None
Account Fee: $6 Monthly If Balance Owning
Late Payment Fee: $15 After 21 Days
How to Apply:
At checkout under the Payment Method Section please select AFTERPAY option and follow the instructions to continue with your order.
If your order is over the max lending amount but you still would like to use this service and pay the rest over credit card or some other form of payment, please call us on 1800 577 569 or email us with your requirements at info@bedtimestore.com.au
⬆️ For Orders Over $2000:*
We use various Credit Providers to help customers split their purchases into tiny affordable installments over longer periods of up to 30-60 months. All our Partners are responsible third party credit providers acting within the guidelines of Australia's Buy Now, Pay Later Code of Practice.
✅ Payright - www.payright.com.au
Lending Criteria:
Max Lending: Up to $10k
No Deposit
24-36 month period
Flexible Payments
Fees:
Interest: Interest Free
Establishment Fee: $59.90
Transaction Fee: $4.57
Late Payment Fee: Variable
How to Apply:
Etika application requires a 5 minute risk-free pre-approval application to be filled out. You can either give us a call on 1800 577 569 or use the link below to apply today. We will give you a call back shortly to notify you of your approval status.
✅ Humm - https://www.shophumm.com/au/
Lending Criteria:
Max Lending: Up to $30k
No Deposit
6-30 month Period
Fortnightly Payments
Fees:
Interest: Interest Free
Establishment Fee: $30-$110
Monthly Fee: $8
Transaction Fee: $2
Late Payment Fee: $6 Late Payment Fee
How to Apply:
Humm application requires a 5 minute risk-free pre-approval application to be filled out. You can either give us a call on 1800 577 569 or use the link below to apply today. We will give you a call back shortly to notify you of your approval status.
🔁 30 Day Change of Mind Policy
Can I return my purchase if I change my mind?
We offer a 30 day return policy given the customer retains the original packaging and the product is not damaged in any way.
Instructions:
Should the customer wish to return the goods they must notify us via email along with their receipt/proof of purchase. Please note the customer may also incur a 10% Charge of the total value of the purchase for repackaging & restocking fees. We will notify you once we’ve received and inspected your return for any damage. If approved, you’ll be automatically refunded on your original payment method.
✅ Please view the Full Terms & Conditions of our Returns Policy here: https://www.bedtimestore.com.au/returnspolicy
🚚 Shipping Policy
⏱️ Delivery Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays). Depending on your area, delivery can take up to but not limited to 1-3 business days. Outer regional/remote areas may take a bit longer. You will receive notification as well as a Delivery Tracking Number once dispatched.
💰 Domestic Shipping Rates
For orders within the vicinity of metropolitan areas (Brisbane, Gold Coast, Melbourne, Sydney areas) we offer a FREE delivery service. To find out whether you fall within our limits please input your post code for delivery at check out and if you fall within one of our serviced areas a FREE option will be available under the Delivery Method section. Areas that fall outside our serviceable area may incur additional costs.
📦 Assembly & Rubbish Removal Services
We offer FREE assembly and rubbish removal services for Queensland residents only. Services outside of Queensland will incur an extra cost; For prices please nominate your preference at checkout under the Delivery Method section and the fee will be displayed.
📤 Instore Pick-Up
We provide local pickup at our main office warehouse at 84 Parramatta Road Underwood QLD 4119. After placing your order and selecting pickup under the Delivery Method Section at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready to pick- up along with instructions.
✅ Please view the Full Terms & Conditions of our Shipping Policy here: https://www.bedtimestore.com.au/shippingpolicy